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Specialist Quality Complaints

Cambridge, MA
“This Company requires all staff, staff augmentation external workers, and certain other external workers, in the United States and puerto rico vaccinated from COVID 19 as a condition of assignment at this company. In accordance with applicable law, this company will provide reasonable accommodations staff augmentation external workers qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship this company, its operations, or its staff.”                                                        

Top 3 Must Have Skills        
Product Complaints Investigation Experience,
Assertive decision-maker
Communication and time management skills.

Day to Day Responsibilities:    
Perform all activities needed to investigate product complaints including acknowledging records, approving assessments, addressing notifications, preparing cross-functional team meetings (as needed), writing investigation summaries, generating response letters, submitting extensions, and attending mandatory meetings. All these activities should be performed ensuring adherence to the performance indicators.

"This posting is for Contingent Worker, not an FTE"


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