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Specialist Quality Complaints

Thousand Oaks, California
“This Company requires all staff, staff augmentation external workers, and certain other external workers, in the United States and puerto rico vaccinated from COVID 19 as a condition of assignment at this company. In accordance with applicable law, this company will provide reasonable accommodations staff augmentation external workers qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship this company, its operations, or its staff.”
                                                            
Top 3 Must Have Skills
    
prior quality/complaint experience
good prioritization and decision making abilities
Bachelor’s degree & 5 years of experience directly related to the job
Strong project management skills, experience leading cross-functional teams, and the ability to handle multiple projects simultaneously is a must.

Ideal Candidate: 5 years of biopharmaceutical experience responsibility in a quality, analytical development, process development, pharmaceutics, regulatory, or manufacturing environment. General knowledge of cGMP and filing regulations, practices, and trends pertaining to the manufacture, testing and distribution of biopharmaceuticals.

Day to Day Responsibilities:

Review triaged complaint records including assigned complaint codes, determine investigation path, assign assessments, and determine if further information is required. Understand basic device operation to determine complaint codes. Coordinate/follow-up with other departments for required information. Ensure fields are populated correctly. Investigate, process, and close records according to procedures. Manage workload to ensure timeframes are met.

"This posting is for Contingent Worker, not an FTE"

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