Project Mgmt Coordinator AFP

Location: Thousand Oaks, CA
Date Posted: 09-25-2017
Day to Day Responsibilities:
The responsibilities include but are not limited to:
  • Technical Aptitude - ability to speak to program concepts and software at an intermediate level (on the job training provided)
  • Customer Interface - strong comfort level in engaging business at all levels (floor staff through executive leadership); strong communication skills and professionalism
  • Administrative/Operational Work - a gate keeper for addressing incoming questions/issues/suggestions from the user base. Be the conduit to communicate important feedback; develop training materials to address gaps (e.g. screen casts + narration, infographics, job aids, slide decks, etc.)
  • Internal Resource Support- helping other team members with special projects
What we are looking for:
  • 1+ years of experience working in a client facing technology support role
  • Excellent communication skills, both written and verbal – written commutations must adhere to high content quality and design standards; success is when the user walks away satisfied and confident to contact you again
  • Must have a helpful personality and like to solve users problems in a consultative way
  • Well organized, detail oriented and capable of prioritizing numerous tasks
  • Flexibility to bring structure to vaguely defined problems – questions may will require partnering with team members e.g. you must be a self-starter, be comfortable with ambiguity and always ensure requests are satisfactorily closed
  • Strong computer skills e.g. MS Office Suite, Productivity Software
Ability to travel:
Domestic and International ~5-10%
 
Preferred Qualifications/ Education:
  • Bachelor's degree in a related discipline, plus 2-4 years of related experience
  • Working towards a Project Management Professional (PMP) Certification
  • Familiarity with Amgen processes OR biopharma experience (understands different functional areas and manufacturing processes)
Summary:
Amgen’s, Digital Integration and Predictive Technologies (DIPT) team is searching for an Operations Coordinator (OC) to support the global Real-time Multivariate Statistical Process Monitoring and Control (RT-MSPM) program. The RT-MSPM program is a software package that sits on top of Amgen’s data systems that allows our manufacturing staff to identify anomalies in real-time. Our ideal candidates will have customer service and training experience – they enjoy tackling a problem with optimism and skillful thought, prefers a busy day to a slow day, and excels at organizing information from numerous sources. This role will be key in embedding RT-MSPM into the Amgen Global Network.

"This posting is for Contingent Worker, not an FTE"

 
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