Project Mgmt Coordinator AFP

Location: Thousand Oaks, CA
Date Posted: 09-25-2017
Day to Day Responsibilities:
The responsibilities include but are not limited to:
  • Technical Aptitude - ability to speak to program concepts and software at an intermediate level (on the job training provided)
  • Customer Interface - strong comfort level in engaging business at all levels (floor staff through executive leadership); strong communication skills and professionalism
  • Administrative/Operational Work - a gate keeper for addressing incoming questions/issues/suggestions from the user base. Be the conduit to communicate important feedback; develop training materials to address gaps (e.g. screen casts + narration, infographics, job aids, slide decks, etc.)
  • Internal Resource Support- helping other team members with special projects
What we are looking for:
  • 1+ years of experience working in a client facing technology support role
  • Excellent communication skills, both written and verbal – written commutations must adhere to high content quality and design standards; success is when the user walks away satisfied and confident to contact you again
  • Must have a helpful personality and like to solve users problems in a consultative way
  • Well organized, detail oriented and capable of prioritizing numerous tasks
  • Flexibility to bring structure to vaguely defined problems – questions may will require partnering with team members e.g. you must be a self-starter, be comfortable with ambiguity and always ensure requests are satisfactorily closed
  • Strong computer skills e.g. MS Office Suite, Productivity Software
Ability to travel:
Domestic and International ~5-10%
Preferred Qualifications/ Education:
  • Bachelor's degree in a related discipline, plus 2-4 years of related experience
  • Working towards a Project Management Professional (PMP) Certification
  • Familiarity with Amgen processes OR biopharma experience (understands different functional areas and manufacturing processes)
Amgen’s, Digital Integration and Predictive Technologies (DIPT) team is searching for an Operations Coordinator (OC) to support the global Real-time Multivariate Statistical Process Monitoring and Control (RT-MSPM) program. The RT-MSPM program is a software package that sits on top of Amgen’s data systems that allows our manufacturing staff to identify anomalies in real-time. Our ideal candidates will have customer service and training experience – they enjoy tackling a problem with optimism and skillful thought, prefers a busy day to a slow day, and excels at organizing information from numerous sources. This role will be key in embedding RT-MSPM into the Amgen Global Network.

"This posting is for Contingent Worker, not an FTE"

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