Principal IS Bus Sys Analyst

Location: Thousand Oaks, CA
Date Posted: 06-15-2017
Day to Day Responsibilities:     
This individual will partner with USBO’s client-facing IS staff and the US Contract Operations team in providing business analyst support for contract management, customer eligibility, chargeback processing, rebate measurement and payment, and customer performance measurement and commitments. Key responsibilities for this IS business analyst role include but are not limited to: • Partnering with and serving as primary point of contact for clients to manage standard platform operations, software defects, data quality issues, and enhancement requests within the scope of engagement • Supporting business and technology partners to elicit, analyze, translate, and document business requirements into technical requirements and solutions, and facilitate prioritization of requests • Analyze, document and test program development, logic, process flows and specifications, to ensure solutions meet business needs • Partner with business clients to conduct user acceptance testing and document results as required

Summary:
This role will provide IS Business Analyst support for the US Commercial Contracting operations. This business client group focuses on US Commercial and Government contract life cycle management, contracted customer management and contract operations.

This individual will partner with USBO’s client-facing IS staff and the US Contract Operations team in providing business analyst support for contract management, customer eligibility, chargeback processing, rebate measurement and payment, and customer performance measurement and commitments. In order to be successful in this role, it is critical that this person is able to work effectively with limited direction from IS and Business staff, and leverage a large matrixed team of business, IS and vendor partners.

The individual is expected to possess strong analytical skills and demonstrate ability to quickly evaluate, interpret and resolve complex situations/problems using multiple sources of information. Excellent written and verbal communication skills are pre-requisites to enable effective partnership with business clients and IS partners.


Role Responsibilities
Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organizations systems and capabilities. Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge. May make recommendations for buy versus build decision.

"This posting is for Contingent Worker, not an FTE"
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