Sr Program Leader

Location: Thousand Oaks, CA
Date Posted: 02-13-2018
Day to Day Responsibilities:
  • Monitoring the project activities, status reporting, issue and risk identification and escalation.
  • This person is going to work on a new project that will fully replace an existing system.
  • This is a cross functional intake response and product complaint system (Bio Connect) on the Salesforce service side.
  • There are similar systems in other pharma companies although this system is unique because they have one system that does everything instead of the functionality being placed across multiple platforms.
  • They will need to manage different aspects, status reporting, resolution, cross functional discussions.

Responsible for building and managing the project/program management office/function for IT. Defines and develops enterprisewide IT project/program management practices, governance standards, processes and metrics. Ensures projects/programs are defined, tracked and communicated in a consistent and effective manner. Incorporates effective change and risk management controls. Partners with IT and business leadership and other key stakeholders to define opportunities, to identify and prioritize projects based on predefined criteria (return on investment, productivity, compliance). Directs project/program managers with business case development. Responsible for ensuring all projects within IT portfolios/programs are delivered on time, within budget and to an agreed quality level. Must possess extensive knowledge and expertise in project/program management, portfolio management methodologies and tools. This is a single incumbent position that typically exists in a large enterprise with multiple program managers and/or project managers as direct reports.

Nice to have:
  • Past experience working on projects with Salesforce Service Cloud

"This posting is for Contingent Worker, not an FTE"
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