Location: Remote - Salt Lake City, UT (PST preferred)

Employment Type: Contingent Worker (Contract, W2)

Contract Length: 12 months (possible extension)

Compensation: $65 / $84 per hour (based on experience)

Summary of the Role

Join a cross-functional team to support the implementation and maintenance of Interactive Response Technology (IRT) solutions for clinical trials at a large biotech pharmaceutical leader. You will provide technical oversight to ensure that IRT systems align with study protocols, industry regulations, and company policies. The role requires strong collaboration with internal stakeholders and external technology suppliers. Serve as the subject matter expert and champion for IRT system strategy and delivery.

Key Responsibilities

• Serve as the champion and consultant for efficient and effective IRT system design per study protocol
• Lead and facilitate system requirements gathering meetings with clinical study teams and IRT supplier contacts
• Design and oversee development of study-specific IRT technical documentation
• Document issues and risks, and implement mitigation plans in partnership with study team and technology supplier project managers
• Identify and track study-related technical issues through to resolution
• Closely manage project timelines and related activities
• Negotiate with external vendors and manage project stakeholders
• Support IRT users internally and externally with a high level of service

Required Experience & Skills

• Experience in designing or maintaining IRT (Interactive Response Technology) systems for clinical trials
• Strong understanding of systems integration as it relates to IRT systems
• Experience with IRT/RTSM platforms
• Pharma, biotech, or IRT supplier experience required
• Project and people management skills
• Familiarity with regulated environments and documentation requirements
• Clear communication and collaborative approach
• Ability to lead projects under tight timelines

Preferred Qualifications

• 5+ years focused on IRT experience
• Bachelor’s degree in life science, computer science, engineering, business, or a related field
• 4+ years of experience in clinical operations, clinical supply chain, or clinical systems management
• Experience implementing clinical systems such as IRT and eCOA
• Working knowledge of Good Clinical Practices and FDA regulations
• Detail-oriented with strong multi-project management skills
• Excellent documentation, communication, and facilitation abilities
• Vendor management experience
• Strong time management and organization in deadline-driven settings
• Problem-solving, judgment, and decision-making skills
• Ability to work well independently and within a team environment

Top 3 Must Have Skills

1. Technical expertise in IRT systems

2. Project and stakeholder management

3. Managing documentation in a regulated environment

Day-to-Day Responsibilities

• Act as primary consultant for IRT design decisions per clinical protocol
• Facilitate requirements meetings with study teams and suppliers
• Oversee development of technical documents for IRT studies
• Escalate and manage technical issues and risks
• Track and document issue resolution with diverse stakeholders
• Drive timelines and ensure all project activities are coordinated

Basic Qualifications

• Doctorate Degree
• Master's Degree and 2 years of IRT experience
• Bachelor's Degree and 4-5 years of IRT experience, clinical experience
• Associate's Degree and 10 years of IRT experience
• High school diploma/GED and 12 years of IRT experience

"This posting is for Contingent Worker, not an FTE"