Location: Remote – Thousand Oaks, CA
Employment Type: Contingent Worker (Contract, W2)
Compensation: Open Market Rate

Summary of the Role
Join a big biopharma leader as an eCOA Technical Specialist. You’ll manage study-level eCOA delivery across vendors (e.g., Clario, Signant Health, Medidata, Clinical Ink), drive requirements and governance, troubleshoot issues, and guide teams on translations/licensing and best practices. Success requires strong project management, vendor coordination, and clear documentation (e.g., in Merit).

Key Responsibilities

• Own quality delivery within the eCOA service area and support continuous process/quality improvements

• Lead/oversee system requirements meetings with eCOA vendors and internal stakeholders

• Author/review study-specific technical specifications and related documents

• Track timelines and associated activities; manage escalations with vendors

• Partner with Data Management to define data transfer requirements

• Coordinate and oversee UAT planning/execution with external resources

• Identify, log, and drive resolution of study-related technical issues

Required Experience & Skills

• 3+ years eCOA project management with recognized vendors (Clario, Signant, Medidata, Clinical Ink, etc.)

• Experience with eCOA governance/issue management and specification review/authoring; exposure to translation/licensing processes

• Strong PM skills: timeline ownership, vendor relationship management, risk/issue tracking, escalation management

• Effective communicator and collaborator; able to guide global CTMs and document in systems like Merit

• Professional, adaptable, team-oriented; steady work history (2–3 years per role preferred)

Preferred Qualifications

• Bachelor’s in life science, CS/engineering, business, or related (hands-on eCOA experience prioritized over formal education)

• 4+ years in clinical development; implementation experience with CTMS, EDC, IVRS/IRT, ePRO, or related tech

• Working knowledge of GCP and FDA expectations; PMP a plus

• Excellent documentation, time management, and organization; sound judgment and problem solving

• Prior vendor management experience; thrives with minimal supervision

Top 3 Must Have Skills

1. eCOA project management (≥3 years)

2. eCOA governance / issue management

3. eCOA specification review/authoring + translation support

Basic Qualifications

• Doctorate degree, OR

• Master’s degree and 3 years of clinical experience, OR

• Bachelor’s degree and 5 years of clinical experience, OR

• Associate degree and 10 years of clinical experience, OR

• High school diploma/GED and 12 years of clinical experience

"This posting is for Contingent Worker, not an FTE"