Description:
Note:
Will need to be onsite as needed (hybrid schedule)
Responsibilities of this position will include:
- Support commercial training events for multiple business units (including logistical support during an event)
- Management of participant rosters
- Run and/or distribute reports from various systems (e.g., LMS, Tableau, Zoho)
- Manage communication for training classes (e.g., welcome/travel logistics letters)
- Send communications to participants and coordinate with trainer on class participant responses.
- Reserve conference rooms/neighborhoods, order catering, and manage badge access requests.
- Onsite support during live training events (e.g., post signage, provide office supplies, technical support)
- Managing class surveys (i.e., collecting results/communicating results, archiving)
- Archiving of certain training records (e.g., certifications, training rosters)
- Understand and help support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainer’s Toolbox)
- Help trainers with creating playlists in Learning Hub or updating SharePoint sites, if necessary
- Manage/update new hire checklists and LMS assignment vehicles.
- Collaborate with management on calendars and event planning.
- Monitor specific email inboxes to answer questions, provide information and/or resolve issues.
- Print and ship training materials, as needed.
- Review existing files to ensure audit readiness
- Assist in providing documentation for inspections/audits.
- Adhere to processes and standards and suggest improvements.
- Support and drive special projects as needed.
Preferred Qualifications
- Bachelor’s degree and 2 years in Learning and Development, Event Management, Business, Pharmaceutical/ Biotechnology Industry OR
- Previous job experience in Learning and Development in the Pharmaceutical/ Biotechnology Industry
- Proven ability / experience coordinating small to large training events.
- Experience with managing relationships with competing demands and priorities
- Strong customer service skills
- Strong time management, organization, and prioritization skills
- Strong problem-solving skills
- Strong written and verbal communication skills
- Exceptional attention to detail with the ability to multi-task
- Ability to work well in teams and interact effectively with various levels of management.
- Willingness to be flexible to meet team goals and priorities.
- Strong computer and database skills with Microsoft Word, PowerPoint, Excel, Outlook, and Teams
- Experience with databases and business analysis tools (e.g., Tableau, Power BI, SharePoint, Learning Management Systems) a plus.
- Able to lift 25 lbs.
Basic Qualifications:
- 0+ Years w/ Relevant MS or equivalent 2+ Years w/ Relevant BS or equivalent 4+ Years w/ Relevant AS or equivalent 6+ Years w/ HS
Top 3 Must Have Skill Sets:
- Transferable/soft skills: Looking for someone who is flexible, organized, and able to work in a team environment.
- Communication skills: Someone who has worked with high level executives and has strong communication skills.
- Time Management skills: This is critical as this is a fast paced environment with multiple tasks to complete. Need the ability to juggle multiple projects at one time and meet deliverables.
- Scrubbed resume attached
Pay Rate- between $24 - $28/Hr. on W2 based on experience.
"This posting is for Contingent Worker, not an FTE"