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Sr. Support Office Associate

Thousand Oaks, CA
Top 3 Must Have Skill Sets:    

Hard skills

Documentation skills
Microsoft Word/Presentation skills

Soft skills

great written and verbal communication skills
organization skills
attention to detail

Day to Day Responsibilities:    

Execute GDP/ GMP and business processes in the scope of ATO Support Office with minimum supervision ​
Manage outbound/ inbound distribution schedule with appropriate level of detail and prioritization​
Execute processes related to outbound/ inbound distribution including creation of shipping documents, booking of couriers and managing shipping supplies ​
Track distribution Budget​
Develop and maintain key performance indicators and metrics for area management​
Develop and maintain  training materials related to the ATO Back Office​
Develop and maintain applicable Standard Operating Procedures, Forms, and/or Business documents​
Provide training to new staff​
Represent ATO Hub by leading and/or facilitating cross-functional team meetings to develop and implement business solutions which optimize processes​
Own/ provide support Deviations/CAPAs, root cause assessments, and change control records



Support business processes related to ATO Back Office and process improvements with minimum supervision​
Act as a team lead or -member in cross functional projects​
Provide appropriate and accurate information and analysis for effective decision making in ATO Hub​
Manage and oversee Compliance related activities​
Develop strategic and tactical processes that increase the Corporate Transportation value proposition with minimum management direction

Minimum Requirements​

Basic Education & Experience Master’s degree or Bachelor's Degree and 2 years of Life Science or Business experience preferably in the biotechnology or pharmaceutical industry​
Associate's degree and 6 years of Life Science or Business experience preferably in the biotechnology or pharmaceutical industry​
High school diploma/GED and 8 years of Life Science or Business experience preferably in the biotechnology or pharmaceutical industry ​
Fluency in English, both in oral and written communication​
Excellence in working with MS Office​

Preferred Requirements ​

Ability to learn new tasks, functions and responsibilities quickly​
Continuous improvement mindset​
Analytical reasoning and creative problem-solving ability to conceive the solutions of tomorrow​
Effective communication and command skills​
Excellent project management skills​
Good negotiation and facilitation skills​
Demonstrated skill to handle multiple responsibilities and priorities simultaneously in a fluid environment with time pressures​
General understanding of regulatory guidelines impacting supply (i.e. GxP, SOX)​
High attention to detail​
Understanding of clinical study conduct​
Ability to operate in a team or matrixed environment​
Advanced skills using  systems such as SAP, Microsoft Office Suite, CDOCS, QMTS and data visualization software (Tableau, Power BI, Spotfire)​
CMIS PMP certification and/or CPIM certification

"This posting is for Contingent Worker, not an FTE"


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