Top 3 Must Have Skill Sets:
Day to Day Responsibilities:
- Project Management Skills (5+ years of experience)
- End-User and Technology Support Experience (5+ years of experience)
- Networking (data, computer networking) (5+ years of experience)
- soft skills
- Strong Communication Skills
- Work with Partner Services Operations team to manage daily request for consultations, Work with Partner Services Operations team to troubleshoot escalations, Build requirement documentation with internal IS Client Facing Point of Contact and External Business Partner, Work with Global Information Protection team to evaluate risk associated with External Business Connection/Solution
Provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organizations systems and capabilities. Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Possesses principle understanding of security policies and procedures. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Architects a solution by gathering business requirements and understanding what considerations (legal, security and technical) a solution must accommodate. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends (XaaS and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge. Understands the principles of the project management methodologies to deliver within project timelines for the business. Possesses knowledge of B2B/Vendor Management services, solutions, and contractual negotiations.
: Bachelor’s degree - IS field related OR Associate's Degree with 10+ years of experience
"This posting is for Contingent Worker, not an FTE"