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R&D Quality Process Modeler

Thousand Oaks, CA
Top 3 Must Have Skill Sets:
  • Able to translate discussion into process flows and process documentation.
  • Understanding of translating process models into written documentation, SOPs, and other controlled documents.
  • Excellent analytical and abstraction reasoning skills, as well as problem solving ability
Day to Day Responsibilities:    
  • Translate subject matter expert and stakeholder discussion into process flows and procedures.
  • Lead workshops, interviews and other information gathering activities specifically to derive process structure and measures
  • Learn and stay updated on Amgen process modeling methodology (training is provided)
  • Learn Visio modeling template usage, structure, and metamodel (training is provided)
  • Learn how to use the process management system (training is provided)
  • Serve as a modeling subject matter expert and point of contact to support functional and cross-functional stakeholders.
  • Know when to escalate process issues and seek resolution
  • Collaborate with subject matter experts globally to ensure appropriate stakeholders are included in the development and revision of process models.
  • Provide regular status updates to business customers to achieve goals and meet deadlines.
  • Establish timelines and report regularly on progress, obstacles, and execution to the Amgen designated representative.
  • Work with documentation, training, and other project team members in the formulation of plans and activities to support project implementation.
  • Facilitate process workshops in small or large groups

Summary
  • Candidate should have fair degree of technical knowledge. Some database/reporting experience, programming languages, and such.
  • While this is not a purely technical role per say, those skills will be valuable/necessary for some of the other aspects of the work we have beyond process modeling.
  • The Process Modeler gathers and analyses information from a variety of sources (SMEs, documentation, and technical) to create business process models within the Amgen process modeling methodology framework, using specified Visio templates.
  • In addition, the Process Modeler may be expected to facilitate workshops, fact-finding interviews, project management activities, and other necessary activities to gather and synthesize information into their process models.
  • The Process Modeler primary responsibilities may include, but are not limited to the following:
  • Translate subject matter expert and stakeholder discussion into process flows and procedures.
  • Lead workshops, interviews and other information gathering activities specifically to derive process structure and measures
  • Learn and stay updated on Amgen process modeling methodology (training is provided)
  • Learn Visio modeling template usage, structure, and metamodel (training is provided)
  • Learn how to use the process management system (training is provided)
  • Serve as a modeling subject matter expert and point of contact to support functional and cross-functional stakeholders.
  • Know when to escalate process issues and seek resolution
  • Collaborate with subject matter experts globally to ensure appropriate stakeholders are included in the development and revision of process models.
  • Provide regular status updates to business customers to achieve goals and meet deadlines.
  • Establish timelines and report regularly on progress, obstacles, and execution to the Amgen designated representative.
  • Work with documentation, training, and other project team members in the formulation of plans and activities to support project implementation.
  • Facilitate process workshops in small or large groups


Skills
  • Able to translate discussion into process flows and process documentation.
  • Understanding of translating process models into written documentation, SOPs, and other controlled documents.
  • Exceptional communication skills – both written and verbal.
  • Excellent active listening skills.
  • Excellent analytical and abstraction reasoning skills, as well as problem solving ability
  • Experience with project management approaches, tools and phases of the project lifecycle.
  • Ability to effectively prioritize and execute tasks while under pressure.
  • Able to work effectively at all levels in an organization.
  • Must be a team player and able to work with and through others.
  • Be a self starter, independent, resourceful. Able to exercise independent judgment and take action on it.
  • Ability to facilitate teams toward a common vision or goal.
  • Advanced skill level with Microsoft Visio
  • Intermediate skill level in Microsoft Project, Word, and suite of Microsoft tools
  • Sharepoint knowledge desirable
  • Prior experience using Microsoft Visio and/or other system modeling tools to support the architecture view development and business/system process capture
  • Prior experience as business analyst or business/systems architect a plus
  • Prior experience with SQL queries or Tableau a plus
  • Experience writing technical documentation a plus

Education:
  • Bachelor's degree required (Science or IT field preferred) or relevant experience, not an entry level role


"This posting is for Contingent Worker, not an FTE"
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